Shipping policy

Delivery area
The PRODUCTS offered can only be delivered from Turkey. It is not possible to place an order for any delivery address located outside this REGION. The PRODUCTS are shipped to the delivery addresses specified by the CUSTOMER during the ordering process.

Shipping time
Your order will be prepared within 1-3 business days. It will be delivered to you within 5-7 business days after delivery to the cargo.
Preparing the order, then issuing an invoice, the availability of the products in stock beforehand is stated on our WEBSITE. It is understood that these periods are excluding weekends or public holidays. Provided that the electronic address appearing on the registration form is correct, an electronic message will be automatically sent to the CUSTOMER when the PRODUCTS are shipped.

Delivery times and costs
During the order process, the SELLER informs the CUSTOMER of the possible delivery times and formulas for the PRODUCTS purchased. The shipping cost is calculated according to the delivery method. If we do not offer free shipping, the amount of these costs shall be paid by the CUSTOMER in addition to the price of the PRODUCTS purchased. Details of delivery times and costs are detailed on the WEBSITE.

DELIVERY TERMS
The package will be delivered to the CUSTOMER against signature and upon presentation of an identity document. In case of absence, a delivery notice will be left with the CUSTOMER to enable him to collect his package at his post office.

DELIVERY ISSUES
The CUSTOMER is informed about the delivery date set at the end of the online ordering procedure, when he/she chooses the carrier before confirming the order. It is indicated that deliveries will be made within a maximum of thirty (30) days. If this fails, the CUSTOMER must give formal notice to the SELLER to deliver within a reasonable time and may terminate the contract in case of non-delivery within this period. The SELLER shall, without undue delay after receipt of the termination letter, reimburse the CUSTOMER the total amount paid for the PRODUCTS, taxes and delivery costs, using the same method of payment used by the CUSTOMER for the purchase. The SELLER is responsible until the delivery of the PRODUCT to the CUSTOMER. It is recalled that the CUSTOMER has a period of three (3) days to notify the carrier about any damage or partial loss indicated during delivery.
STARCORSE LTD.